Privacy Policy

1. Information We Collect

We collect only the minimum information necessary to provide our service:

• ▸Account Information: Email address and username (required for registration and login).
• ▸Google Account: If you choose to sign in with Google, we receive your email address and display name from Google. We do not request access to any other Google data.
• ▸Device Information: A device identifier is stored locally to enforce device limit policies. We do not collect hardware details beyond what is necessary for device binding.
• ▸Payment Information: When you make a purchase, payment processing is handled entirely by our third-party payment providers (Stripe, PayPal, or Alipay). We do not see, store, or have access to your credit card number or bank details. We only receive a transaction confirmation and your email address from the payment provider.

We do NOT collect: browsing history, location data, contacts, photos, files, or any other personal information beyond what is listed above.

2. How We Use Your Information

• ▸To create and manage your account.
• ▸To provide and maintain the AI interview analysis service.
• ▸To process subscription payments and manage your subscription status.
• ▸To communicate with you about your account or service changes (only when necessary).

3. Information Sharing

We do NOT sell, rent, trade, or share your personal information with third parties for marketing purposes. Your information is shared only in the following limited circumstances:

• ▸Payment Providers: As described above, payment data is processed directly by Stripe, PayPal, or Alipay under their own privacy policies.
• ▸AI Service Providers: Screenshots you submit for analysis are sent to AI providers (OpenAI or similar) for processing. These providers process your data under their own privacy and data retention policies.
• ▸Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to the extent legally necessary.

4. Data Storage and Security

Your data is stored on secure servers with appropriate technical and organizational measures to protect against unauthorized access, alteration, or destruction. Passwords are encrypted using industry-standard hashing algorithms and cannot be read by anyone, including our team.

5. Cookies

We use only essential, functional cookies (specifically, a session authentication token stored in your browser's local storage). We do NOT use tracking cookies, advertising cookies, or analytics cookies from third parties.

6. Data Retention

We retain your account information for as long as your account is active. If you wish to delete your account and all associated data, you may contact us at the email address below, and we will process your request within 30 days.

7. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to request data deletion, please contact us at:

service@mail.shanganonline.com